Don’t let anyone tell you different. I worked at monarch for a year, making them 78$ an hour, I was paid 8$ an hour, Promising me raises for months and never giving them to me.
I have watched these 2 people (mike / rob) rip customers off and order parts that we could not get, claiming I put them on the bikes, many times overcharging by $200+ somtimes.
Mostly the problem is with mike. I quit working there because I could no longer stand the lying, and cheating customers wallet.
I have seen people leave and looked like they wanted to cry.
I have done repairs at my house for less than $50 and monarch estimated repairs at $2000+, either because they did not want to do it, or it was how they felt that day. I have never seen any other business claim a motorcycle had so many problems that it never had.
I have never in my life seen a business be such a rip off artist.
I, myself, have been telling everyone I know, “DO NOT GO TO MONARCH!”
Spread the word. If you have to deal with STUPID MIKE, you are screwed!!!!